SHIPPING INFORMATION:

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) After the order has been paid, the warehouse needs 5-7 days to process your order. You will receive a notification once your order has been shipped.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.

Shipping and Customs

We ship all over the world. Just enjoy our service, we’ll ship your orders directly to your customers wherever they are.

When will my order be processed?

All orders are handled and shipped from our international warehouses. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.

How long will it take to receive my order?

Once you place your order, please allow 3-5 business days to process your order. After that, it will take 12 – 20 business days approximately for delivery in the United States, and 15-30 business days for international orders (depending on location).

(a) For USA, Canada, Australia customers, it takes about 7 to 14 business days.

(b) For United Kingdom, France, Germany, Italy, Spain, and most other European Countries, it may take 7 to 20 business days.

(c) For customers in South America, it may take 15 to 30 business days.

(d) For other countries, it may take 15 to 25 business days.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How we send orders?

We offer up to 3 kinds of shipping methods: flat rate method, standard shipping, and expedite shipping method. 27 kinds of different carriers to meet your needs. You have the flexibility to choose the one that matches your requirements. For Flat Rate shipping, we ship your package by post office which takes about 7 to 25 business days to most countries in the world. For Standard Rate Shipping, we ship your package using an express mail service, this generally takes 5-10 business days to almost any country in the world. For Expedited Rate Shipping, we can ship by DHL depending on the destination location.

We offer shipping insurance (for a small nominal fee) to protect your package against any loss or damage during transit, however, this is completely optional. If you purchase insurance, we are responsible for the safety of the package during transit and will provide you with associated after-sale services. If no insurance has been purchased, this will be reflected in the after-sale support.

We offer low standard shipping and free shipping on all our products with a total order value exceeding $75.

All our products are Print-On-Demand, which means that as soon as you place your order, we start producing your products. The production time varies based on complexity and popularity. The estimated production time is stated on the respective product.

Once the order is shipped you will get an email with a tracking number. If you didn’t get the mail, please contact us. We are happy to help.

Once your order is shipped, you can track your package via our tracking page.